FAQS

General Information

What are your testing hours?

Our testing hours are Monday to Saturday from (am to – pm). 7am -6pm by appointment only.

How long does it take to receive my results?

The time it takes to receive your results depends on the type of test you are taking.

Testing

How does testing work?

Testing at M&S Laboratory is easy and efficient. After registering for your test, our trained technicians will collect a sample (such as a nasal swab) from you for analysis.

How do we register people to be tested?

To register for testing, you can either visit our website and fill out the online registration form, or call our customer service team to register over the phone.

What types of COVID tests do you offer?

We offer a variety of COVID tests, including PCR tests, Assay, rapid antigen tests, and antibody tests, to fit your specific needs.

How to prepare for the Fasting Blood test?

Here’s how you should prepare for the test:

  • Talk to your healthcare provider about medication and special instructions.
  • Fast for at least 8-12 hours before the test, except for water.
  • Stay hydrated by drinking plenty of water.
  • Avoid strenuous exercise beforehand.
  • Stay relaxed and calm during the test to avoid affecting your results.
  • Inform us if you did not follow instructions exactly to avoid inaccuracy in the results.
Is your test FDA approved?

Our COVID tests have received FDA Emergency Use Authorization, ensuring their safety and efficacy.

Results

I did not receive my results via text. How do I retrieve this information?

If you did not receive your results via text, you can contact our customer service team to retrieve this information. Please have your identification and test information ready when calling.